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Eagle Cancellations Policy

For your convenience we offer a fair and flexible cancellation policy:

  • No charge will apply for bookings that are cancelled 12 or more hours prior to the scheduled pickup time
  • For journeys cancelled less than 12 hours from the scheduled time, a cancelllation charge of 50% of the ordinary fare for the booked journey will normally apply
  • When a journey is cancelled after a vehicle has already been dispatched for the pick up, we are regrettably obliged to charge the full fare

The above notwithstanding, we may in our sole discretion waive any cancellation charge for reasonable cause shown. We will always consider the client's situation in such cases.